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7 Steps For Creating Disruptive New Retail Experiences

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7 Steps For Creating Disruptive New Retail Experiences

Kingshuk Das

These seven principles will help you be strategic about the experiences you design and choose the right script for your company.

1. Experience design is not about luxury.

2. Start with empathy.

3. Do your own thing.

4. Utilize all elements of theater.

5. Use different incentives to create different behaviors.

6. The devil is in the trade-offs.

7. Evolve to stay relevant.

文字為節錄, 詳細內容請上http://www.fastcodesign.com/1665344/script?partner=homepage_newsletter

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