24h購物| | PChome| 登入
與好友分享這篇文章

A Guide to Successful SLA Development & Management

Critical Successful Factors ◎Fail SLAs are based on what is easily measured, rather than on what should be measured. ◎SLAs that lack buy-in from end users : 1. Involvement. 2. Relevance ◎The ultimate measure of performance is customer’s perception and satisfaction. ◎The t...

新聞台: 天光雲影 | 台長:天光雲影
收件者E-mail:

請以分號區隔每個E-mail
例如:john@pchome.com.tw;mary@pchome.com.tw
信件標題:
與你分享這篇文章
訊息內容:
很精采的好文章!
如果你也喜歡,請轉寄給好友幫忙增加人氣吧!
您的名字:
天光雲影
TOP